Keith Root

Keith Root

Partner - Claims

Keith is a Partner in our Claims team, focusing on operational issues.

Keith previously worked at JLT as the Claims Operations Officer, having started as a Claims Technician back in 1987. He became operationally focused early on in his career and designed numerous systems and dashboards to aid productivity. In 2009 he helped set up and manage an offshore claims operation, which started with 5 people and grew to over 80.

If Keith was not working for McGill and Partners, he would be retired.

“I joined McGill and Partners with the goal of improving the claims operations and be the interface between the claims advocates and the new outsource partner.”

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